CONNECTING ABA’S DIVERSE MEMBERS
Posted by ABA President & CEO Peter Pantuso, July 16, 2008

Whenever ABA considers launching a new program or initiative, our first question is always the same: “How can this add value to the benefits of ABA membership?”

We always approach our responsibilities to our members this way, because we firmly believe that any association must constantly show its members new reasons why continuing to belong to it is a sound business investment.

Many of these are tangible: representing the motorcoach, tour and travel industry with a unified voice before government; enhancing our equipment show, the Product Pavilion, as an adjunct to Marketplace; offering more online tools such as our new “Operator Trip Planning” page; and offering more news members can use to grow their businesses through the ABA Insider, Destinations and the Motorcoach Marketer.

But there is one intangible that ABA offers that might be the most important reason many continue to be active members: ABA connects people.

ABA stands for American Bus Association. But it also stands for “Accelerating Business. Always.”

We constantly strive to be the most vital travel connection for your business. When you're traveling, making your connections is critical for your business.

When you're in the travel business, making your connections is your business.

ABA connects its members from all segments in the motorcoach, tour and travel industry with their most important resource -- other people who want to be their business partners.

Whether it’s a bus operator connecting with a supplier, a tour operator connecting with an attraction, a hotelier connecting with a tour planner, or a destination connecting with a bus tour scheduler, ABA connects our richly diverse industry like no other organization.

That added benefit of ABA membership is invaluable – because building business relationships is predicated on connecting with the right people.

Astute As Always, Peter

Peter, it's clear from this post why ASAE chose the ABA blog as one of the best by association CEOs. You are right on target when it comes to the "ABA intangibles" of being the only group travel association that CONNECTS so many different segments of a multi-faceted business community. UMA has its head in the service bay, to the extent it ever has its head anywhere; NTA is one-dimensional on the tour end of the spectrum (when it isn't cooking the books to try to look remotely competitive with Marketplace); and TIA has been so obsessed with international travel it's a wonder they still have a U.S.-based office anymore. As well, the fact that you put on the page with such clarity how ABA really is the "connecting" group that can turn on a dime to address the particular needs of everyone from motorcoach operators and equipment engineers to hospitality folks in lodging, dining, shopping, entertainment and other attractions -- along with the CVBs and DMOs -- is indicative of thinking on a level that wouldn't be possible if you weren't thinking so deeply about your members. The more ABA does -- and it always seems to be doing more -- the bigger the chasm seems to be between ABA and the make-believe travel organizations whose long, slow, and steady slide into irrelevancy continues. Keep up the great work, and thanks again for another poignant reminder of why I keep going to Marketplace to book business and read the ABA Insider and Destinations first for the news I need. Travelin' Teddy

Amen, Peter!

ABA is also the only travel or motorcoach association to which I belong that has specifically asked for a hotelier member's point of view to be represented. I'm so glad you pointed out that ABA is about connecting people, and not just about buses, attractions, and hotels. I believe in this organization, and am seeing it propel people--and their businesses--through the activities it sponsors, advocates, and inspires.