News: Tags
-
Insider Exclusive: Do Your Employees Influence Your Customers?
Do your employees take that much care of your customers? The motorcoach, travel and tourism industry is competitive. Are your employees making a point to stand out from the competition or does everyone look the same to the customer?
Read More -
Insider Exclusive: Customer Surveys: Helping You Understand Client Needs
Customer satisfaction surveys are quick and efficient ways to find out what your customers really think. Learn how ABA member Tulip Time Festival uses survey results as a quality assurance tool.
Read More