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Insider Excluisve: How to Practice Great Customer Care Online
Communicating with your customers online isn’t easy. Stay positive, patient, and follow these general guidelines for having successful conversations with customers. Read More.
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Insider Exclusive: How to Navigate TripAdvisor
Mike Vescio, tour and travel sales manager at ABA member Discover DeKalb Convention & Visitors Bureau, explains the role TripAdvisor plays in the travel and tourism industry. Master how to get and keep those good customer reviews.
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Insider Exclusive: Quick Tips for Great Online Reviews
A good customer review can persuade a new customer to try your business. Bad reviews might ruin your reputation. As a business owner, you can play an active role in generating positive reviews by practicing these easy steps.
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