Sensitivity Training for Bus Operators
Virtual Workshop | August 27 | 11 a.m. Eastern
This four-hour virtual workshop aims to educate bus operators on appropriate behavior and communication with people with disabilities. The workshop covers various topics, including assisting difficult customers, driver assistance and the ADA, service animals, effective communication, and disability awareness and sensitivity. It is appropriate for both fixed-route and demand-responsive bus operators.
Workshop Modules Include:
- Module 1: Assisting Difficult Customers
- Module 2: Operator Assistance and the ADA
- Module 3: Service Animals
- Module 4: Effective Communication
- Module 5: Disability Awareness and Sensitivity
Anyone can sign up for our public virtual workshops. Organizations may register as many staff as they would like. Participants must have individual registrations to participate.
NOTE: A minimum of 10 registrants is required. If we have not reached 10 registrants by one week before the workshop, it will be canceled, and you will receive a refund for your registration fee. Workshop registration will be capped at 30 participants. Payment must be made by credit card. Visit Projectaction.com/ESPA-Refund-Policy/ for information on Easterseals Project Action refund policies. The workshops will not be recorded. No refunds or make-up sessions will be offered for those that miss sessions. You will not receive a completion certificate unless you participate in the entire workshop. Participants must have access to the internet and the ability to access Zoom to participate.
Registration is closed for this event
