Crisis Communication | American Bus Association

Crisis Communication

As a free service to American Bus Association members, our crisis communications professionals are available to handle media relations in the event of an accident, letting you focus on responding to those directly affected by the disaster, to first responders, and to the authorities investigating the incident.

Available 24/7/365

ABA is here to support you before, during, and after a major incident. We provide disaster preparedness resources, on-call assistance, and ongoing safety consultation to help you care for your customers and employees, their families, and your company’s reputation.

Had an accident?

Call for immediate assistance. During office hours (Mon.-Fri. 9 a.m.-5:30 p.m. ET) and after hours, call 202-218-7220.

Preparedness Seminars

Learn more about our Crisis Communications Program, a free, exclusive benefit only for ABA members. To host a seminar for your employees or area operators, contact ABA at 202-218-7220 or email

Or if your ABA member group needs a speaker to talk about this important topic, contact ABA, and we’ll arrange a time and place.


Develop your incident preparedness plan with the aid of these free resources.  View Free Resources

The American Bus Association serves a thriving industry that provides nearly 600 million passenger trips annually on charters, tours, scheduled service, and shuttles. Membership in ABA includes motorcoach operators, tour operators, tourism-related organizations, and products and service suppliers.

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