Taming the E-mail Etiquette Beast: Better Composition and Communication in Your E-mail! | American Bus Association

Taming the E-mail Etiquette Beast: Better Composition and Communication in Your E-mail!

Webinar | September 21 | 2 - 3 p.m. ET

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Session Information

Track | Technology: Email Management

Learn how to make your emails get attention, actually get read, and then get acted upon. We will deconstruct a good e-mail, starting with smarter subject lines that get noticed and get opened. We will move into opening instructions that make the e-mail easy to understand and make action points, delegations, and deadlines clear and obvious. We'll cover effective body copy that helps recipients fully understand the message. And, we'll talk about effective closes that leave the recipient confident with next actions. AND YES, we'll even discuss how grammar still matters (yes, it does!)

Speaker

Randall Dean

Randy Dean, the “E-mail Sanity Expert” ® is a professional speaker and expert on time & e-mail management, effective organization, and the related use of technology. For more than 25 years, Randy has been leading programs for major corporate, university, association, and government audiences. Obsessed with time management and personal productivity, he left a successful career as a graduate program admissions director, professional marketer and manager to become a leading speaker and trainer. The author of former Amazon bestseller, Taming the E-mail Beast and the new 2022 REBOOT version, and producer and creator of several video self-study courses and popular YouTube channel, he has led programs for thousands of satisfied and inspired students, managers, and professionals on being more productive with their time and life.  His highly informative and entertaining programs leave audience members with immediately usable tools, strategies, and skills on how to better manage their time, technology, and information overload following their program experience.

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Registration

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