Virtual BISC East 2023 | American Bus Association

Virtual BISC East 2023

Webinar | November 15, 2023 | 10 a.m. - 3 p.m. ET


Partner: Greater New Jersey Motorcoach Association

Title Sponsor: ABC Companies


Registration Fees:

$0 (Free)

Schedule of Events:

Wednesday, November 15

Time Topic  

10 a.m. – 10:15 a.m.

Orientation & Description of the BISC Mentor Program


10:15 a.m. – 11:00 a.m.

Session: Safety Director 101 – Understanding the Safety Management Cycle

Speaker: Mike McDonal, Saucon Technologies

The Safety Management Cycle (SMC) is a tool is designed to help motor carriers establish and improve appropriate safety management controls, thereby reducing or eliminating violations. A motor carrier can use the SMC at any time; however, it can be particularly helpful to a motor carrier after it has reviewed its violations and crash history on the FMCSA Safety Measurement System (SMS). Applying the SMC is a step-by-step process that looks at “why” the safety and compliance issues are occurring rather than just identifying the violation (the “what”). The tool provides a framework for brainstorming remedies, choosing solutions, and designing and implementing plans to improve the motor carriers’ safety operations. The SMC consists of six Safety Management Processes (SMPs) that reflect the six areas of a motor carrier’s operations. This session will review those principles.

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11 a.m. – 11:45 a.m.

Session: Driver Dispatching & Scheduling

Speaker: Jeff Shanker, Black Tie Transportation

Description: Drivers are the life blood of every transportation company. Understanding how to manage them, monitor their hours, assist with routing, planing an itinerary to accomodate replacement drivers or driver change outs, managing your part time drivers, and much much more. Learn how to avoid turnover by preparing your drivers for what it is like to drive professionally. We will discuss how to inform your new hires, in a positive way, about being away from home, long hours, breakdowns, accidents, upset passengers, being on call, and dealing with family emergencies when on the road. This basic role in motorcoach operations is a must-see for every new safety director.

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12 p.m. – 1 p.m. Lunch on Your Own  
1 p.m. – 2 p.m.

Session: In Case of Emergency

Speaker: Bob Crescenzo, Lancer Insurance

Description: Highway driving for motorcoach and bus drivers may appear to be less stressful than other driving situations but is, in fact, deceptively complex. What all should a driver do, when the vehicle breaksdown? What should a driver do after an accident? How should a driver direct passengers to disembark? Who should a driver call first after an accident? 

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2 p.m. – 3 p.m.

The Building Blocks of Safety Culture, How Do I Stack Them?

Speaker: Salvatore Caccavale, Martz Group

Description: Workplace Safety is something every company – no matter size or industry – should not take lightly. To be effective, safety requires Management to commit to an established workplace safety process and Employees to commit to personal responsibility for their own safety and the safety of everyone around them. When those two commitments are honored, a company can build a culture of workplace safety. In this session the speaker will focus on: Establish clear goals for your workplace safety program; Define responsibilities that will be the backbone of your safety culture and Build trust between management and employees – an essential step in getting buy-in from every level of your company.

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Registration is now open (you will be redirected to the Greater New Jersey Motorcoach Association website).

Registration is closed for this event

The American Bus Association serves a thriving industry that provides nearly 600 million passenger trips annually on charters, tours, scheduled service, and shuttles. Membership in ABA includes motorcoach operators, tour operators, tourism-related organizations, and products and service suppliers.

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